{"id":174,"date":"2026-06-18T08:59:22","date_gmt":"2026-06-18T08:59:22","guid":{"rendered":"https:\/\/nevergreen.bg\/cancellation-and-complaints\/"},"modified":"2026-06-24T15:18:33","modified_gmt":"2026-06-24T15:18:33","slug":"cancellation-and-complaints","status":"publish","type":"page","link":"https:\/\/nevergreen.bg\/en\/cancellation-and-complaints\/","title":{"rendered":"Cancellation and complaints"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_1679489392\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-1777834765\">\n\n\n\t<div id=\"col-523602917\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-2570482418\" class=\"text\">\n\t\t\n\n<h2>Cancellation and complaints<\/h2>\n\n\t\t\n<style>\n#text-2570482418 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<p>Cancellation is possible before the service begins.<\/p>\n<p>Details: Cancellation is possible before the service begins. This provision applies to all users of the site and to all services provided by Nevergreen Ltd., including mowing, maintenance of photovoltaic parks, panel washing, inspection and related activities.<\/p>\n<p>Once a service has been started, payment for the work performed is due.<\/p>\n<p>In detail: Once a service has been started, payment is due for the work performed. This provision applies to all users of the site and to all services provided by Nevergreen Ltd., including mowing, maintenance of photovoltaic parks, panel washing, inspection and related activities.<\/p>\n<h3>Complaints are submitted in writing.<\/h3>\n<p>Details: Complaints are submitted in writing. This provision applies to all users of the site and to all services provided by Nevergreen Ltd., including mowing, maintenance of photovoltaic parks, panel washing, inspection and related activities.<\/p>\n<h3>A response shall be provided within a reasonable time.<\/h3>\n<p>Detailed: A response is provided within a reasonable time. This provision applies to all users of the site and to all services provided by Nevergreen Ltd., including mowing, maintenance of photovoltaic parks, panel washing, inspection and related activities.<\/p>\n<h3>Limitation of liability<\/h3>\n<p>The company is not liable for indirect damages and lost profits.<\/p>\n<p>In detail: The company is not liable for indirect damages and lost profits. This provision applies to all users of the site and to all services provided by Nevergreen Ltd., including mowing, maintenance of photovoltaic parks, panel washing, inspection and related activities.<\/p>\n<h3>Not liable in case of force majeure circumstances.<\/h3>\n<p>In detail: Not liable in case of force majeure circumstances. This provision applies to all users of the site and to all services provided by Nevergreen Ltd., including mowing, maintenance of photovoltaic parks, panel washing, inspection and related activities.<\/p>\n<p>Not responsible for incorrect data provided by the client.<\/p>\n<p>Detailed: Not responsible for incorrect data provided by the client. This provision applies to all users of the site and to all services provided by Nevergreen Ltd., including mowing, maintenance of photovoltaic parks, panel washing, inspection and related activities.<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1679489392 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-174","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cancellation and complaints - \u041f\u0440\u043e\u0444\u0435\u0441\u0438\u043e\u043d\u0430\u043b\u043d\u043e\u0442\u043e \u043f\u043e\u0447\u0438\u0441\u0442\u0432\u0430\u043d\u0435 \u043d\u0430 \u0444\u043e\u0442\u043e\u0432\u043e\u043b\u0442\u0430\u0438\u0447\u043d\u0438 \u043f\u0430\u043d\u0435\u043b\u0438 \u0438 \u043c\u0430\u0448\u0438\u043d\u043d\u043e \u043a\u043e\u0441\u0435\u043d\u0435 \u043d\u0430 \u0442\u0440\u0435\u0432\u043d\u0438 \u043f\u043b\u043e\u0449\u0438<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nevergreen.bg\/en\/cancellation-and-complaints\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cancellation and complaints - 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